Policy
Terms & Conditions
Effective Date: 10/01/25
Welcome to Hearth & Bean and Anderson County Coffee! Both brands are owned and operated by Hearth & Bean, LLC. By accessing or using either website, you agree to the following Terms & Conditions.
1. General
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These websites and their content are the property of Hearth & Bean, LLC.
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We may update these Terms from time to time without notice.
2. Orders & Payment
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All orders are subject to availability.
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Prices are listed in U.S. dollars and may change without notice.
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Payment must be made in full before your order is processed.
3. Shipping
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We currently ship within the United States.
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Shipping times are estimates and may vary due to carrier delays.
4. Returns & Refunds
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Please see our Return Policy for details.
5. Intellectual Property
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All logos, images, and content across both brands are the property of Hearth & Bean, LLC and may not be used without written permission.
6. Limitation of Liability
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Hearth & Bean, LLC is not liable for any indirect, incidental, or consequential damages related to use of our products or websites.
7. Governing Law
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These Terms are governed by the laws of South Carolina.
Return Policy
Effective Date: 10/01/25
At Hearth & Bean and Anderson County Coffee, operated by Hearth & Bean, LLC, your satisfaction matters.
1. Coffee & Perishable Items
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Due to the nature of coffee and food products, we cannot accept returns on opened or used items.
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If your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery for a replacement or refund.
2. Merchandise (Mugs, Apparel, Accessories)
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Unused and unopened merchandise may be returned within 30 days of purchase.
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Customers are responsible for return shipping unless the item is defective or incorrect.
3. Refunds
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Refunds will be issued to the original payment method within 5–10 business days once your return is received and processed.
To request a return, email us at csrv@andersoncountycoffee.com.
Privacy Policy
Effective Date: 10/01/25
Hearth & Bean and Anderson County Coffee are owned and operated by Hearth & Bean, LLC. Your privacy is important to us, and this policy explains how we collect, use, and protect your information.
1. Information We Collect
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Personal information you provide (name, email, shipping/billing address, payment details).
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Automatic information (cookies, IP address, browser type).
2. How We Use Information
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To process and fulfill your orders.
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To communicate about orders, promotions, and updates.
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To improve our websites and customer experience.
3. Sharing Information
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We do not sell or rent your personal information.
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We only share data with trusted third parties (payment processors, shipping carriers) as needed to complete your order.
4. Security
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We use industry-standard measures to protect your information. However, no online system is 100% secure.
5. Your Choices
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You may unsubscribe from promotional emails at any time.
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You may request access, correction, or deletion of your personal data by contacting us.
6. Updates
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This Privacy Policy may be updated from time to time. Changes will be posted here with a revised effective date.
For questions, contact us at csrv@andersoncountycoffee.com.
