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Policy

Terms & Conditions

Effective Date: 10/01/25

Welcome to Hearth & Bean and Anderson County Coffee! Both brands are owned and operated by Hearth & Bean, LLC. By accessing or using either website, you agree to the following Terms & Conditions.

1. General

  • These websites and their content are the property of Hearth & Bean, LLC.

  • We may update these Terms from time to time without notice.

2. Orders & Payment

  • All orders are subject to availability.

  • Prices are listed in U.S. dollars and may change without notice.

  • Payment must be made in full before your order is processed.

3. Shipping

  • We currently ship within the United States.

  • Shipping times are estimates and may vary due to carrier delays.

4. Returns & Refunds

  • Please see our Return Policy for details.

5. Intellectual Property

  • All logos, images, and content across both brands are the property of Hearth & Bean, LLC and may not be used without written permission.

6. Limitation of Liability

  • Hearth & Bean, LLC is not liable for any indirect, incidental, or consequential damages related to use of our products or websites.

7. Governing Law

  • These Terms are governed by the laws of South Carolina.

Return Policy

Effective Date: 10/01/25

At Hearth & Bean and Anderson County Coffee, operated by Hearth & Bean, LLC, your satisfaction matters.

1. Coffee & Perishable Items

  • Due to the nature of coffee and food products, we cannot accept returns on opened or used items.

  • If your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery for a replacement or refund.

2. Merchandise (Mugs, Apparel, Accessories)

  • Unused and unopened merchandise may be returned within 30 days of purchase.

  • Customers are responsible for return shipping unless the item is defective or incorrect.

3. Refunds

  • Refunds will be issued to the original payment method within 5–10 business days once your return is received and processed.

To request a return, email us at csrv@andersoncountycoffee.com.

Privacy Policy

Effective Date: 10/01/25

Hearth & Bean and Anderson County Coffee are owned and operated by Hearth & Bean, LLC. Your privacy is important to us, and this policy explains how we collect, use, and protect your information.

1. Information We Collect

  • Personal information you provide (name, email, shipping/billing address, payment details).

  • Automatic information (cookies, IP address, browser type).

2. How We Use Information

  • To process and fulfill your orders.

  • To communicate about orders, promotions, and updates.

  • To improve our websites and customer experience.

3. Sharing Information

  • We do not sell or rent your personal information.

  • We only share data with trusted third parties (payment processors, shipping carriers) as needed to complete your order.

4. Security

  • We use industry-standard measures to protect your information. However, no online system is 100% secure.

5. Your Choices

  • You may unsubscribe from promotional emails at any time.

  • You may request access, correction, or deletion of your personal data by contacting us.

6. Updates

  • This Privacy Policy may be updated from time to time. Changes will be posted here with a revised effective date.

For questions, contact us at csrv@andersoncountycoffee.com.

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